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You want to flag one Outlook message for follow-up while keeping it in Inbox.

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In this fictional mailbox, Harbor Workshop room checklist needs an

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Action Needed category; the supply-order message should stay untouched.

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We will categorize only the checklist, confirm it remains in Inbox,

5
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and check that the other message is untagged.

6
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This organizes a message in your own account without moving or sending it.

7
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In a permitted fictional mailbox, locate Harbor Workshop room checklist

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and verify its subject and Inbox location against the practice index.

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Confirm it has no Action Needed category yet.

10
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Leave the separate supply-order message untouched so the exercise has an explicit control item.

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Select M-312 and open Categorize in the top toolbar or message menu.

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Choose the existing Action Needed category or create that name if

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your practice account has no such category.

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Microsoft documents categories as tags for Outlook on the web.

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Do not choose Move, Archive, Forward, or a rule during this task.

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Return to the Inbox list and locate M-312 by subject.

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Confirm the colored Action Needed category appears on it.

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Open the message or inspect its folder location to confirm it remains in Inbox.

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The tag alone is not evidence of a successful folder move;

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there should be no move in this exercise.

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Locate Harbor Workshop supply order, M-313.

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It should still be in Inbox and should not show Action Needed.

23
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This negative check catches an accidental multi-select operation that tagged two messages.

24
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If both are tagged, clear the category from M-313 in the practice mailbox only.

25
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Microsoft says categories are for your own organization; people

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receiving the email do not see the categories you assign.

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A category can help you find or group messages without changing

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their contents or recipients.

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If the goal is to remove a message from Inbox, use

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a folder or archive workflow as a separate deliberate action.

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The finished fictional exercise should show Action Needed on the

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room-checklist message while it stays in Inbox.

33
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The separate supply-order message should remain there without that category.

34
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Verify both states in a permitted practice mailbox; no forwarding or

35
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sending is part of this workflow.

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If both messages were selected by mistake, clear the category from

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the control message in that practice account.

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Outlook categories are for your own organization, so recipients do not see the tag.
