1 00:00:00,080 --> 00:00:02,739 An important Outlook message was accidentally deleted. 2 00:00:02,739 --> 00:00:06,919 In a permitted fictional mailbox, the practice goal is to locate 3 00:00:06,919 --> 00:00:11,478 the exact room-change note in Deleted Items, move that same message 4 00:00:11,478 --> 00:00:14,137 back to Inbox, and verify its body. 5 00:00:14,137 --> 00:00:18,316 A second recovery route may exist after Deleted Items was emptied, 6 00:00:18,316 --> 00:00:20,216 but it depends on retention. 7 00:00:20,216 --> 00:00:24,395 The target result is the original message back in Inbox, not 8 00:00:24,395 --> 00:00:25,915 a newly composed copy. 9 00:00:26,515 --> 00:00:31,589 Start in a demo Outlook mailbox with the fictional room-change message already present. 10 00:00:31,589 --> 00:00:35,576 Record its exact subject and the Room B sentence in the 11 00:00:35,576 --> 00:00:38,476 body before deleting it in the practice account. 12 00:00:38,476 --> 00:00:42,463 If there is no authorized demo message, stop at a clearly 13 00:00:42,463 --> 00:00:47,175 labelled diagram; do not delete a real user's message to obtain footage. 14 00:00:47,775 --> 00:00:51,182 Open Deleted Items in Outlook on the web. 15 00:00:51,182 --> 00:00:55,440 Find Workshop room change - practice by its subject and inspect 16 00:00:55,440 --> 00:01:00,549 the sender and body so you do not restore an unrelated item. 17 00:01:00,549 --> 00:01:06,085 Microsoft identifies Deleted Items as the first recovery location for accidentally deleted mail. 18 00:01:06,085 --> 00:01:08,639 Avoid Empty folder or permanent delete. 19 00:01:09,239 --> 00:01:12,293 Select the message, choose Move, and select Inbox. 20 00:01:12,293 --> 00:01:16,873 In some web layouts you can right-click and choose Move > Inbox. 21 00:01:16,873 --> 00:01:21,072 This moves the existing item; do not compose a duplicate email 22 00:01:21,072 --> 00:01:23,744 or forward the content as a substitute. 23 00:01:23,744 --> 00:01:25,652 Keep the demo mailbox private. 24 00:01:26,252 --> 00:01:28,994 Open Inbox and find the original subject. 25 00:01:28,994 --> 00:01:33,695 Read the Room B sentence to confirm the message content is unchanged. 26 00:01:33,695 --> 00:01:39,179 Return to Deleted Items and check that the same message is no longer there. 27 00:01:39,179 --> 00:01:44,663 A disappearing row alone is not proof of recovery; verify the destination and content. 28 00:01:45,263 --> 00:01:49,180 If the message is not in Deleted Items, Microsoft documents Recover 29 00:01:49,180 --> 00:01:53,096 items deleted from this folder at the top of that folder 30 00:01:53,096 --> 00:01:55,945 in Outlook.com and Outlook on the web. 31 00:01:55,945 --> 00:01:59,150 Select the item and Restore if it is available. 32 00:01:59,150 --> 00:02:03,067 The practice demonstration should not claim that path succeeded unless a 33 00:02:03,067 --> 00:02:05,203 separate safe test actually reached it. 34 00:02:05,803 --> 00:02:09,761 Outlook.com documentation describes automatic removal from Deleted Items 35 00:02:09,761 --> 00:02:15,918 after thirty days and a further recoverable period; workplace admins may set different policies. 36 00:02:15,918 --> 00:02:20,755 If the message is missing from both locations, contact the administrator 37 00:02:20,755 --> 00:02:26,032 or check retention and backup options rather than promising a universal undo. 38 00:02:26,032 --> 00:02:29,990 Do not present a recreated message as the original. 39 00:02:30,590 --> 00:02:34,756 The target in our fictional exercise is the same room-change message 40 00:02:34,756 --> 00:02:38,575 back in Inbox, with Room B still in its body and 41 00:02:38,575 --> 00:02:41,005 no matching item left in Deleted Items. 42 00:02:41,005 --> 00:02:45,518 Confirm all three in a permitted demo mailbox before calling the recovery complete. 43 00:02:45,518 --> 00:02:49,337 If yours is missing from Deleted Items, look for Recover items 44 00:02:49,337 --> 00:02:53,156 deleted from this folder and check your account's retention policy. 45 00:02:53,156 --> 00:02:56,628 Do not recreate a message and call that a restoration.